‘Bring back Etisalat’ – The Cry of 9Mobile Subscribers

9mobile network outage

It has been months since the Arabian telecommunication network -Etisalat- evolved to what is now known as 9Mobile in Nigeria, the formerly Etisalat network was praised for its speedy internet connections at any given time.

9Mobile promised that the network won’t be affected (in terms of speed) at the cause of re-branding but the past few weeks haven’t been going as promised. The experience of 9Mobile subscribers has gone from poor internet connections to outright network outages in different locations across the country.

The company has come out to publicly apologize for the sloppy network services, stating that one of its data centers has endured severe network outage and hereby distorting its services to a section of its subscribers.

Mr Dikko  Ibrahim -VP, Regulatory & Corporate Affairs of 9Mobile- was quoted thus;

“9mobile would like to inform the public of a network outage in one of its data centers which resulted in service disruption. We are aware that subscribers may be experiencing some disruption with voice, SMS and data services due to this technical issue. Our technical teams are currently working assiduously to resolve the issue within the shortest possible time.”

“We sincerely apologise for any inconvenience this may have caused our subscribers and we thank them for their patience and understanding” he also added

Meanwhile, some affected 9Mobile subscribers in Nigeria have taken to social media to rage and express their grievances, below are some their tweets:

9Mobile urges its subscribers to remain solute as their team of engineers are working tirelessly both day and night at the data center to restore normality to the network.


About the author

Henry Chukwu

Android is my specialty, what I don't know about Android devices isn't worth knowing ?

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