How to Solve Infinix Zero 4 Plus Android Nougat Issues

Fix Infinix Zero 4 Android Nougat Issue

Some time ago, Infinix released Android 7.1.1 Nougat update for Infinix Zero 4 Plus. The update was pushed over-the-air but there was also a T-Card version for those who were unable to get the update via OTA.

Infinix Zero 4 Plus is still the Infinix phone at the moment, even though the release of Infinix Zero 5 is imminent at leaks have started surfacing.

Updating Infinix phones has always been easy, however, some users have complained that they are having some issues trying to upgrade their Zero 4 Plus to Android Nougat.

As reported by some users, the phone will switch off during upgrade (which is normally) but it never switches back on, even after waiting for long. That is not normal. When the phone is restarted manually, a triangle appears with a red sign alongside some writings in a foreign language.

This seems to be happening for both OTA update and T-card update.

If you are experiencing this issue when upgrading your Infinix Zero Plus to Android 7.1.1 Nougat, don’t worry, there is a solution and it is quite a simple one.

Why does this happen in the first place?

Apparently, when you start the upgrade, the system does a quick check to find out if the phone is connected to a power source. If it isn’t, the phone remains switched off when it shuts down which will cause cause the installation to fail.

This don’t normally happen if your battery level is over 30 percent, but it is happening in the case of Infinix Zero 4 Plus, even if you battery is fully charged. This is a bug Infinix should fix with the next update, hopefully.

The solution

To stop this form happening, all you need to do is to make sure your phone is connected to a power source before you begin the upgrade, even if your battery is fully charged. When the installer switches off the smartphone, it will keep on vibrating at intervals to alert you that the installation is still in progress in the background.

After about 10 minutes or so, your Zero 4 Plus should be back on, with a bar showing the progress of the installation.

That’s it!

You can also apply that as a precaution when upgrading your other phones to avoid stories that touch.

If you are experiencing any other issue with your Infinix Zero 4 Plus Nougat upgrade, feel free to drop it in the comment below let’s see how we can help you.

About the author

Odira Ndubuisi

I started using smartphones when they were dumb phones.


  • my infinix zero 4…at times when I reboot it it shows XOS Chameleon with red exclamation mark ..How can I solve this please help me …

  • I upgraded my infinix zero 4 plus to 7.1.1 since then my front camera stopped working
    I am going to do to restore the camera.

  • I have a new infinix zero 4, 6.0 upgraded to 7.0
    I noticed sudden pop up of ringing tone which can only be stopped by a hard reboot. Please help.

  • I have a new infinix zero 4, 6.0 upgraded to naugat 7.0
    I noticed a sudden started of my ringtone which continues ringing and can not be stop by any control onless a forced reboot is done. Please help

  • I restarted my infinix zero 4+ only to see a display of figures reading from 1-25 and then restarts within 2 minutes displaying same figures constantly pls I need help on how to solve this kinda problem!

  • I was using my infinix zero 4 plus but immediately the power drop to zero percent, when I tried to charge it is not lighting up

  • My infinix zero 4 has a problem with the camera
    No matter what camera app I install…i thought it just needed an update and all the bugs would be fixed but I upgraded it to nougat and still nothing ..its still not working…what could be the problem?

  • I got Infinix 4 plus it got 62gb available space which am unable to access,I can’t download any thing because it want me to create more space,how do I access the available free space

  • I want to upgrade my infinix zero 4 plus but reading those comments, I’m scared but, the phone keeps reminding me to update my system..
    What should I do?

  • My infinit zero phone does not allow me use other browser like crome. And it does not allow me import my wallet ETH it just trips off .and my camera is poor. The pictures are not clear.. Also it tells me memory running out ..i don’t just get it. And it’s 32 Gb plz help it’s frustrating

  • I bought my infinix zero 4 plus in december and up till to day when i fully charge it only last for 8 hours whether am using it or not, i have taken it to the carlcare twice but after picking it up the same problem persist. pls what should i do. when i go settings then battery i only see that they write 14 hours whiles my wifes same phone will be 3days 4hrs. pls help me. contact 233-245397532

  • My infinix zero 4 x555 power button does not work. I am in factory mode other way to confirm selection without using power button

  • I have full charge in my phone infinix x602 before I update it after updating it show me to install when I press installed bottom it take very long time before it display, I need to know what happened

    • I have the same problem, told to charge it while updating but it’s still the same, after installing it it goes blank

  • I upgraded my zero 4 + to nougat and now it doesn’t show the led lights indicator light when I get notifications, it only shows a steady red light when charging dead ie the battery has been drained and it’s starting from zero but when i switches it on, the led light indicator disappears completely, I’ll very much appreciate your assistance ??

  • My infinix zero 4 plus went blank as I was charging it,while updating my apps on public wifi.I can’t switch on,it’s blank even when I connect it to the charger.(The charger works,am using it to charge another phone).

  • My infinix zero 4 plus do refuses call or accept calls then I flushed the phone it worked shortly and the problem persisted again how can it be solve

  • my phone book takes too long to search a name in phone book and same whenyou want to send a text sms. please help how to solve this problem. my phone is infinix zero 4 plus

  • After completion of downloading upgrade of Android 7.1.1 Nougat for Infinix Zero 4 Plus, It shutdown and doesn“““`t restart again, is it may be because I haven“t connect the changer or and when I start it again then update gets failed??

  • Pls my infinix zero 4plus suddenly became stiff, and can’t increase or reduced the volume, woke up these morning and it has exploded, still under warranty,

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